Términos y condiciones

Last updated: [Month Day, Year]

These Terms and Conditions govern the use of the SDR Power Parts website, customer portal, catalog, and related services.

By accessing this website, creating an account, submitting a request, placing an order, or using any of our services, you agree to these Terms and Conditions.

Who We Are

SDR Power Parts is a brand focused on replacement parts for diesel engines and heavy-duty equipment.

For questions related to these Terms and Conditions, you may contact us at:

Email: contact@sdrpowerparts.com
Business name: [Insert legal business name]
Address: [Insert legal business address]

Use of the Website

You may use this website to learn about SDR Power Parts, browse product information, contact us, create a customer account, request information, and, when available, place orders or request quotes.

You agree not to misuse the website, submit false information, attempt unauthorized access, interfere with website operation, or use the website for fraudulent, unlawful, or abusive purposes.

Customer Accounts

Customers may create an account through the SDR Power Parts Customer Portal.

You are responsible for keeping your login credentials confidential and for all activity under your account. If you believe your account has been accessed without authorization, contact us immediately.

SDR Power Parts may suspend or restrict accounts that appear to be fraudulent, abusive, inactive, or in violation of these Terms and Conditions.

Product Information

SDR Power Parts provides product descriptions, part numbers, images, technical references, OEM cross-references, applications, and compatibility information for identification and reference purposes.

We make reasonable efforts to keep product information accurate and updated. However, product images, specifications, availability, packaging, and details may vary.

Customers are responsible for confirming that the selected part matches their engine, equipment, measurements, application, and installation requirements before purchasing or installing the product.

OEM References, Part Numbers, and Manufacturer Names

Manufacturer names, trademarks, OEM numbers, and part numbers mentioned on this website are used only for reference, identification, and compatibility purposes.

SDR Power Parts is an independent brand and is not affiliated with, endorsed by, sponsored by, or officially connected to any of the manufacturers mentioned unless expressly stated in writing.

Product Compatibility

Compatibility information is provided to help customers identify the correct replacement part. However, diesel engines and heavy-duty equipment may have variations depending on model, year, serial number, previous repairs, modifications, or regional specifications.

Before purchasing, customers should verify the part number, measurements, engine model, application, and installation requirements. When in doubt, customers should contact SDR Power Parts before placing an order.

Product Availability

Product availability may vary by warehouse, branch, supplier, or location. Inventory shown on the website, if available, may change without prior notice.

An order, quote request, or product inquiry does not guarantee availability until it has been confirmed by SDR Power Parts.

Prices and Quotes

Prices, when displayed, may be subject to change without prior notice. Errors in pricing, product information, or availability may be corrected at any time.

Quotes may have a limited validity period. Once the validity period expires, prices and availability may change.

SDR Power Parts reserves the right to correct errors, cancel inaccurate listings, or decline orders when pricing, availability, or product information is incorrect.

Orders

Orders are subject to confirmation, product availability, payment validation, and shipping conditions.

An order is considered accepted only when SDR Power Parts confirms it through the applicable sales channel, website system, email, message, or formal order confirmation.

SDR Power Parts may reject, cancel, or request additional information for any order that appears incomplete, inaccurate, suspicious, or incompatible with the requested application.

Payments

Available payment methods may vary depending on the sales channel, customer type, order amount, and location.

Payment must be completed and confirmed before shipment, unless SDR Power Parts has expressly approved different commercial terms in writing.

Third-party payment processors may be used to process payments. SDR Power Parts does not store full credit or debit card information on its website unless expressly indicated by the payment provider and applicable system configuration.

Shipping and Delivery

Shipping options, delivery times, costs, and carrier availability may vary depending on destination, product size, weight, stock location, and logistics provider.

Estimated delivery times are not guaranteed unless expressly confirmed in writing. Delays may occur due to carrier operations, address issues, weather, customs, local restrictions, or other factors outside SDR Power Parts’ control.

Customers are responsible for providing complete and accurate shipping information, including name, phone number, address, city, state, postal code, and any required delivery references.

Store Pickup

If store pickup is available, customers must wait for confirmation before visiting the branch.

SDR Power Parts may request identification, order confirmation, or payment confirmation before releasing the product.

Cancellations

Cancellation requests must be made as soon as possible.

Orders that have already been shipped, processed, specially requested, or prepared for dispatch may not be eligible for cancellation.

If cancellation is accepted, refunds or credits will be processed according to the payment method, order status, and applicable policies.

Returns and Exchanges

Return or exchange requests must be submitted within the applicable period and must include order information, product details, reason for return, and supporting evidence when required.

Products must be returned in proper condition, unused, uninstalled, complete, and with original packaging when applicable.

Returns may be denied if the product shows signs of installation, use, damage, alteration, missing components, incorrect handling, or contamination.

Special-order items, electrical components, installed parts, opened kits, or products damaged by misuse may not be eligible for return unless required by applicable law.

Warranty

Warranty coverage depends on the product, supplier, manufacturer, and applicable law.

Warranty claims may require inspection, photographs, diagnostic information, installation evidence, product return, or technical review.

Warranty does not cover damage caused by incorrect installation, improper handling, contamination, lack of maintenance, incorrect application, modification, overheating, lack of lubrication, misuse, accident, or failure of other related components.

Warranty approval is subject to review and confirmation by SDR Power Parts or the applicable supplier/manufacturer.

Installation Responsibility

SDR Power Parts recommends that replacement parts be installed by qualified technicians or mechanics.

SDR Power Parts is not responsible for damage, labor costs, downtime, towing, lost income, additional repairs, or indirect losses caused by incorrect installation, wrong part selection, improper diagnosis, or use of the product outside its intended application.

Technical Support and Part Identification

SDR Power Parts may assist customers with product identification using part numbers, OEM references, measurements, photos, engine information, or application details.

This support is provided as guidance only. Final verification remains the customer’s responsibility before purchase and installation.

Portal del cliente

The Customer Portal may allow registered users to access account information, order history, addresses, and other account-related features.

SDR Power Parts may modify, suspend, or update portal features at any time for technical, security, commercial, or operational reasons.

Privacy and Personal Data

Personal information collected through this website is handled according to our Privacy Notice.

By using the website, creating an account, or submitting information, you acknowledge that SDR Power Parts may collect and process personal information as described in the Privacy Notice.

Third-Party Services

This website may use third-party services for hosting, analytics, maps, payments, shipping, email delivery, spam protection, security, or customer communication.

These third parties may process information according to their own terms and privacy policies.

Intellectual Property

All content on this website, including text, design, images, logos, graphics, product information, layout, and brand elements, belongs to SDR Power Parts or its respective owners.

You may not copy, reproduce, distribute, modify, or use website content for commercial purposes without prior written authorization.

Limitation of Liability

To the maximum extent permitted by applicable law, SDR Power Parts will not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of this website, product selection, installation, shipping delays, account access, or third-party services.

Website Availability

SDR Power Parts may update, modify, suspend, or discontinue any part of the website, catalog, portal, or services at any time.

We do not guarantee that the website will be available without interruption, errors, security risks, or technical issues.

Changes to These Terms and Conditions

SDR Power Parts may update these Terms and Conditions from time to time.

Any changes will be published on this page with the updated date. Continued use of the website after changes are published means you accept the updated Terms and Conditions.

Governing Law

These Terms and Conditions are governed by the applicable laws of Mexico, unless another jurisdiction is expressly required by applicable consumer protection rules.

Contáctanos

For questions about these Terms and Conditions, please contact:

SDR Power Parts
Email: contact@sdrpowerparts.com
Website: sdrpowerparts.com
Address: [Insert legal business address]