Privacy Notice

Last updated: [Month Day, Year]

This Privacy Notice explains how SDR Power Parts collects, uses, stores, and protects personal information through our website: https://sdrpowerparts.com.

Who we are

SDR Power Parts is a brand focused on replacement parts for diesel engines and heavy-duty equipment.

For privacy-related questions, you may contact us at:

Email: contact@sdrpowerparts.com
Address: [Insert legal business address]

Personal information we collect

We may collect personal information when you visit our website, create an account, use our customer portal, contact us, subscribe to updates, request information, or place an order.

The information we may collect includes:

Name
Email address
Phone number
Company or workshop name
Billing and shipping address
City, state, country, and postal code
Account username and password credentials
Order history and account activity
Product inquiries, part numbers, equipment information, and messages submitted through forms
IP address, browser type, device information, and website usage data

We do not intentionally collect sensitive personal data through this website.

How we use your information

We use your personal information for the following purposes:

To create and manage customer accounts
To process orders, quotes, payments, shipping, and customer support requests
To help identify replacement parts, applications, OEM cross-references, and compatibility information
To respond to messages submitted through contact forms
To send account-related emails, password reset emails, and email verification messages
To send product updates, promotions, and new release information when you subscribe or consent to receive them
To improve website performance, security, fraud prevention, and user experience
To comply with legal, tax, accounting, and administrative obligations

Customer portal and account registration

When you create an account through the SDR Power Parts Customer Portal, we store the information required to manage your account, including your email address, username, password credentials, addresses, and order-related information.

You may view, update, or request deletion of certain account information, subject to legal, administrative, tax, or security retention requirements.

Orders, payments, and shipping

If purchases or orders are enabled through our website, we may collect billing, shipping, and order information necessary to process the transaction.

Payment information may be processed by third-party payment providers. SDR Power Parts does not store full credit or debit card numbers on its website unless expressly indicated by the payment provider and applicable system configuration.

Shipping-related information may be shared with logistics providers when necessary to deliver products.

Contact forms

When you contact us through a form, we collect the information you provide, such as your name, email address, phone number, subject, message, and any product or equipment details included in your request.

This information is used to respond to your inquiry and provide customer support.

Newsletter and marketing communications

If you subscribe to our updates, we may use your email address to send information about new releases, promotions, product availability, or SDR Power Parts news.

You may unsubscribe or request to stop receiving marketing communications at any time by contacting us at contact@sdrpowerparts.com or by using the unsubscribe option when available.

Cookies

Our website may use cookies and similar technologies to improve functionality, remember login sessions, manage customer accounts, support shopping cart features, analyze website activity, and improve user experience.

If you visit the login page, the website may use temporary cookies to determine whether your browser accepts cookies. When you log in, cookies may be used to save login status and account preferences.

You can disable cookies in your browser settings, but some website features, including login, cart, checkout, or account functions, may not work properly.

Comments

If comments are enabled on our website, we may collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam.

If comments are disabled, this section may not apply.

Media uploads

If users are allowed to upload images or files to the website, they should avoid uploading images with embedded location data, such as EXIF GPS information. Other visitors may be able to download and extract location data from publicly available images.

Embedded content and third-party services

Pages on this website may include embedded content or integrations from third parties, such as maps, videos, analytics tools, payment processors, shipping providers, spam protection tools, email delivery services, or social media platforms.

These third parties may collect data, use cookies, or track your interaction with their content according to their own privacy policies.

Who we share information with

We may share personal information only when necessary with:

Website hosting and technical service providers
Email delivery and SMTP providers
Payment processors
Shipping and logistics providers
Analytics and security tools
Spam prevention or fraud detection services
Professional advisors, tax, accounting, or legal service providers
Authorities when required by law

We do not sell personal information.

Data retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Notice, including customer service, order management, legal compliance, tax, accounting, security, and administrative requirements.

Customer account information may be retained while the account remains active. Order and transaction records may be retained for the period required by applicable law.

Data security

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, email system, or internet transmission is completely secure.

Your rights

You may request access to, correction of, deletion of, or opposition to the processing of your personal information, when applicable.

You may also request to limit the use or disclosure of your personal information or revoke your consent, subject to legal or contractual restrictions.

To submit a privacy request, contact us at:

contact@sdrpowerparts.com

Your request should include your name, contact information, and a clear description of the right you wish to exercise.

Changes to this Privacy Notice

SDR Power Parts may update this Privacy Notice from time to time. Any changes will be published on this page with the updated date.

Contáctanos

For questions about this Privacy Notice or the handling of personal information, please contact:

SDR Power Parts
Email: contact@sdrpowerparts.com
Website: https://sdrpowerparts.com
Address: [Insert legal business address]